Last updated: [TO CONFIRM]
This Privacy Policy explains how OzTechVerse ("we", "us", "our") collects, uses and protects information when you visit https://oztechverse.com (the "website") or contact us through it.
Who we are
OzTechVerse is a digital agency offering development, digital marketing, design and AI automation services.
- Legal entity name: [TO CONFIRM]
- Registered address: [TO CONFIRM]
- Contact email for privacy questions: [TO CONFIRM]
- Phone / WhatsApp: +92 312 0403643
Information we collect
Information you give us through the contact form
When you submit our contact form, we collect:
- Full name
- Business name
- Email address
- Phone / WhatsApp number
- Service required
- Estimated budget
- Project details (anything you choose to write in the message field)
Please do not include sensitive personal information in the project details field.
Technical information recorded with form submissions
When you submit the contact form, we also record your IP address and your browser's user agent (information about your browser and device type). We use this only to help prevent spam and abuse, and to limit how many submissions can be made in a short period (rate limiting).
Cookies
The website uses a small number of cookies. Some are essential, and others are optional and only used if you agree. See the Cookie Policy for details.
How we use your information
We use the information described above to:
- Read and respond to your enquiry.
- Understand your project so we can discuss scope, options and next steps with you.
- Keep the contact form secure and protect it from spam and misuse.
- If you accept optional cookies, understand how visitors use the website and measure our marketing (see the Cookie Policy).
We do not sell your personal information.
Legal basis for processing
[TO CONFIRM] Depending on the laws that apply to us and to you, we rely on one or more of the following: your consent (for example, for optional cookies), steps taken at your request before entering into a contract (for example, responding to your enquiry), and our legitimate interests (for example, keeping the website secure and preventing spam). This section should be reviewed by a legal professional for the jurisdictions in which we operate.
How your information is stored and who can see it
Contact form submissions are stored in the website's database. They are viewed by OzTechVerse staff through a password-protected admin dashboard. A copy of your submission may also be sent to OzTechVerse as an email notification.
The website and its database are hosted by a third-party hosting provider: [TO CONFIRM hosting provider and server location]. Email notifications are delivered through an email service: [TO CONFIRM email provider].
Third-party services
Optional analytics and marketing tools
If enabled by the site owner, the website may use Google Analytics 4, Google Tag Manager and/or Meta Pixel. These tools only load after you accept optional cookies through our consent banner. If you do not accept, they are not loaded. When they are loaded, Google and Meta process data according to their own privacy policies.
WhatsApp and phone links
The website includes links that open WhatsApp or your phone app so you can contact us directly. These are third-party apps, and their own privacy policies apply to any information you share through them.
Links to other websites
The website may link to other websites. We are not responsible for their content or privacy practices.
What the website does not do
- There is no account registration or user login for visitors.
- No payments are processed on the website.
- We do not currently run a newsletter or mailing list through the website.
How long we keep your information
We keep contact form submissions, including the IP address and user agent recorded with them, for [TO CONFIRM retention period], or longer if needed for an ongoing project, to meet legal obligations or to resolve disputes. After that, we delete or anonymise the information.
How we protect your information
We take reasonable steps to protect your information, including restricting access to the admin dashboard to authorised staff and using security measures on the contact form. However, no method of transmission or storage over the internet is completely secure, and we cannot promise absolute security.
International transfers
[TO CONFIRM] Your information may be stored or processed in countries other than your own, for example by our hosting, email or analytics providers. Where required by law, we will take appropriate steps to protect it.
Your rights and choices
Depending on where you live, you may have the right to:
- Ask for a copy of the personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information.
- Object to or ask us to restrict certain uses of your information.
- Withdraw your consent to optional cookies at any time.
- Complain to a data protection authority: [TO CONFIRM relevant authority].
To make a request, contact us at [TO CONFIRM contact email]. We may need to confirm your identity before acting on a request.
Children
The website is intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time, for example if the website changes or the law requires it. The "Last updated" date at the top shows when it was last changed.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Email: [TO CONFIRM]
- Phone / WhatsApp: +92 312 0403643
- Address: [TO CONFIRM]